Hides & Leathers Shipping Policy
(A Brand by Trahide Company)
Last Updated: March 19, 2025
1. Overview
Hides & Leathers, part of Trahide Company in Miami, Florida, specializes in premium hair-on leather products. We strive to provide prompt and reliable shipping for all orders placed at hidesandleathers.com.
2. Order Processing
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Processing Time: Orders typically ship within 1–2 business days. Most are dispatched the next business day, unless otherwise noted.
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Unique Leather Products: Because each hide or product can be unique, any special handling or preparation time will be clearly stated at checkout (if applicable).
3. Shipping Methods & Costs
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Carriers: We use USPS, UPS, or other reputable carriers.
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Cost Calculation: Shipping rates are automatically calculated at checkout based on the weight and dimensions of your order, as well as current carrier rates.
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Promotions: We occasionally offer free shipping or shipping discounts. Any promotions will be clearly displayed during checkout.
4. Delivery Times (U.S.)
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Standard/Ground Shipping: Typically 2–4 business days after the order ships, depending on the carrier and your location.
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Expedited Shipping: If available, delivery typically ranges from 1–3 business days after shipment. Please note that additional costs apply for expedited methods.
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Possible Delays: High-volume shipping seasons, weather, or carrier issues may cause delays. We appreciate your patience in such cases.
5. Local Pickup (By Appointment)
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Location: 22380 SW 152nd Ave, Miami, FL 33170
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Scheduling: Email us at info@hidesandleathers.com or call +1 (305) 281-7632 to arrange a pickup time.
6. Returns & Exchanges
- We offer a 14-day return window for eligible items. Please see our separate Return Policy for complete details on eligibility, restocking fees, and refund processing.
- If your order arrives damaged or defective, contact us immediately at info@hidesandleathers.com or +1 (305) 281-7632.
7. Shipping Issues & Lost Packages
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Incorrect Address: It is the customer’s responsibility to provide the correct shipping address at checkout. Hides & Leathers is not liable for orders delivered to an incorrect address supplied by the customer.
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Lost or Delayed Shipments: If your package is lost or significantly delayed, please contact us so we can assist in resolving the issue with the carrier.
8. Contact Information
If you have any questions or concerns about this Shipping Policy, please reach out:
By placing an order on hidesandleathers.com, you agree to the terms of this Shipping Policy.
Thank you for choosing Hides & Leathers (Trahide Company)—we appreciate your business!
